Sales Floor Manager (MCA) – Costa Rica

תיאור המשרה

The Sales Floor Manager is a pivotal role dedicated to managing the day-to-day operations of the MCA sales floor. This position ensures a seamless flow of productivity, effective pipeline management, and unwavering adherence to internal protocols. By fostering an environment of high performance, the Sales Floor Manager significantly contributes to revenue growth through enhanced agent performance and efficient deal progression from submission to funding. Key responsibilities include supervising sales agents, ensuring compliance and proper script usage, and nurturing a structured, accountable work environment. The role also involves tracking key performance indicators (KPIs), managing CRM and communication systems, and leading the team with a focus on continuous improvement and data integrity.

דרישות המשרה

– Proven experience in MCA or business lending environments.
– Experience managing a sales floor or call center team.
– Strong understanding of MCA deal structure and lifecycle.
– Proficiency in using CRM systems and dialers.
– Excellent leadership, analytical, and decision-making skills.
– Ability to operate in a fast-paced, performance-driven environment.
– The position is suitable for both women and men alike.